Terms of use

These terms apply to Mealjot (mealjot.app and the Mealjot app) and to its paid plans. By creating an account you agree to them.

Who we are

Mealjot is made by Silberie Solutions, Heisterberg 4 G, 6431 JC Hoensbroek, Netherlands, Chamber of Commerce (KvK) number 94576963. Questions, cancellations or refunds: privacy@silberie.com.

Your account

• Mealjot works with an account. You must be 13 or older. Under 16 your diary stays on your phone (see the privacy statement).
• An account is for one person. Keep your password and recovery code to yourself; what happens with your account is your responsibility.
• Don't misuse Mealjot: no attempts to get into other accounts, no automated mass use of the AI, nothing unlawful. If you do, we may block the account. Except in clear cases of abuse, we tell you first and give you a chance to respond.

Free and paid plans

• Free: logging, scanning, the Eetscore and insights, a few AI reads a day, and for coaches room for 3 clients.
• Mealjot Plus: many more AI reads a day and the AI coach.
• Coach Pro: room for every client, AI drafts of notes and weekly summaries for your clients, and many more AI reads a day for yourself.

The app shows the current prices and limits before you buy. Prices are in euros and include VAT.

Paying, renewing and cancelling

• Payment is handled by Stripe. You pay in advance, per month or per year.
• A plan renews automatically at the end of each period, until you cancel.
• You can cancel any time in the app under Me → your plan → Manage or cancel. The plan stays on until the end of the period you paid for and then stops; you won't be charged again.
• Yearly plans: after the first year you may also cancel at any time with immediate effect; you then get back the full months that were left.
• If a payment fails, Stripe tries again for a few days. If it keeps failing, the plan stops.
• We announce a price change at least 30 days ahead. It only applies from your next renewal, and you can cancel before then.

Your 14 days

You have the right to withdraw from a purchase within 14 days, without giving a reason. Because the plan starts right away, you would legally pay for the days you used. We keep it simpler: within 14 days of your first purchase of a plan, send an e-mail to privacy@silberie.com and you get all your money back, and the plan stops. Renewals are not covered by this; cancel before a renewal to avoid it.

What Mealjot is, and isn't

• Mealjot is a diary and gives estimates. Nutrition values from databases, labels and especially from the AI can be wrong; check what matters to you.
• Mealjot is not medical advice. With an illness, an eating disorder, pregnancy or a strict diet, follow your doctor or dietitian.
• A coach, trainer or dietitian you add is responsible for their own advice. Mealjot is only the tool you use together.

Availability and changes

We work to keep Mealjot running, but we can't promise it is never down. We may improve, change or remove features. If we take away something essential of a paid plan, you may cancel and get back the unused part of what you paid.

Liability

We are liable only for direct damage caused by our fault, and at most for the amount you paid us in the 12 months before. This limit doesn't apply to intent or gross negligence, or where the law doesn't allow it.

Changes to these terms

If these terms change in a way that matters to you, we tell you in the app at least 30 days ahead. If you don't agree, you can cancel; a paid plan then stops and you get back the unused part.

Law and disputes

Dutch law applies. Let us know first if something is wrong: privacy@silberie.com. If we can't work it out, the competent court in the Netherlands decides; as a consumer you keep the protection of the law of the country where you live.

Last changed: 10 October 2026